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Privacy Policy | [ITS Physiotherapy]

Last updated: September 13, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use Our physiotherapy services and website. It also informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve Our physiotherapy services. By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to [Your Physiotherapy Clinic Name], [Clinic Address, City, State, Zip].

  • Cookies are small files placed on Your device by a website, storing browsing history and preferences.

  • Country refers to: India

  • Device means any device that can access the Service such as a computer, smartphone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website and/or physiotherapy consultation and treatment services provided by the Clinic.

  • Service Provider means any person or entity that processes data on behalf of the Company (e.g., IT service providers, payment processors, or analytics services).

  • Usage Data refers to data collected automatically when using the Service (such as visit duration, browser type, or device information).

  • Website refers to [Your Physiotherapy Website URL].

  • You means the individual accessing or using the Service, or a company/legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide personally identifiable information, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Medical history or health information voluntarily shared for physiotherapy treatment

  • Usage Data

Usage Data
Usage Data is collected automatically when using the Website. It may include information such as:

  • Device IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers

  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar technologies to track Website activity and improve user experience. Cookies may include:

  • Necessary Cookies: To enable essential features like login and appointment booking.

  • Preference Cookies: To remember your language, location, or past sessions.

  • Analytics Cookies: To understand how users interact with Our Website.

You can disable Cookies through your browser settings, but some Website features may not function properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our physiotherapy services

  • To manage Your account and bookings

  • To contact You for appointment reminders, treatment updates, or follow-ups

  • To send health-related content, news, and promotions (unless You opt out)

  • To improve Our Website, services, and patient care

  • To comply with legal obligations

Sharing of Your Personal Data

We may share Your data only in the following situations:

  • With Service Providers: To process payments, manage IT systems, or analytics.

  • With Healthcare Partners: If necessary for referral or collaborative treatment (with your consent).

  • For Legal Compliance: If required by law or government authorities.

  • With Your Consent: For any other purpose explicitly approved by You.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Security of Your Personal Data

We use secure systems and industry-standard measures to protect Your Personal Data. However, no transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal data from children. If You believe Your child has provided Us with information, please contact Us for removal.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, You can contact Us:

  • By email: itschws@its.edu.in

  • By phone: 9258114106

  • By visiting our clinic: